If you are here, it is because you know that we are looking for a Product Engineer Coordinator.

indigo.ai is the leading platform in Italy for building next-generation AI Agents that transform the way companies communicate with their customers. Since 2016, we’ve been helping enterprises in industries such as finance, insurance, utilities, retail, and e-commerce to evolve their Customer Experience through conversational AI 🪄 We don’t just “sell software”: we enable a shift in how organizations interact with people, automating millions of conversations every year, reducing operational costs, improving conversion rates, and creating more personalized, scalable, and compliant customer journeys.

Our goal is to extend this technology on a global scale. To do this, we need a Product Engineer Coordinator who can support our team in crafting a beautiful product serving the business needs of our millions of users.

What you'll do

• Own the lifecycle of features, from ideation alongside Product Designers and implementation to deployment and iteration

• Develop beautiful, scalable UIs and backend systems that power our collaborative platform, leveraging modern technologies like React, Elixir, and PostgreSQL

• Work closely with users and customers to validate ideas, solve urgent problems, and deliver impactful solutions

• Work closely with founders and design to implement fast new feature concepts

• Take responsibility for shipping features live in front of customers, demonstrating confidence and accountability for your work

What we're looking for

• 3+ years of full-stack development experience

• Knowledge of Elixir or similar backend languages

• Proficiency in frontend frameworks like React and database technologies such as PostgreSQL

• Strong product mindset, with the ability to prioritize user experience and business needs

• Solid fundamentals in HTML, CSS, and JavaScript

• Familiarity with modern infrastructure tools like Docker, Kubernetes, and cloud platforms

• A proactive and autonomous approach to tackling challenges

• Passion for delivering polished, user-centric solution

• An experimentation mindset, balancing rapid iteration with robust design

• Drive to collaborate, mentor teammates, and continuously learn

• Experience with real-time systems (WebSockets, collaborative features)

• Familiarity with AI or machine learning-powered applications

Our values:

At indigo.ai we prize Vision (curiosity and courage to challenge the status quo), Connection (empathy, candor, and trust), Responsibility (ownership, reliability, and follow-through), and Excellence (the habit of raising the bar and refining until it’s right). If you naturally think ahead, build strong relationships, take accountability, and obsess over the quality of what you deliver, we’re probably a great match.

What we offer

• A young, dynamic work environment with a strong focus on employee well-being and satisfaction.
• A competitive salary, commensurate with experience + a performance-based Bonus.
• A flexible, remote-friendly work environment.
• Meal vouchers and welfare programs to support your everyday life.
• Access to a dedicated education budget for continued learning and growth.
• Career Development Plan, ensuring a clear path for both personal and professional growth.
• Top-grade equipment, which may include a MacBook Air and other top-tier devices.
• Unlimited coffee.
• Company retreats in stunning locations throughout the year.

Where is the work?

This position follows a hybrid work model, combining days working from home with days spent in the office. Our Milan office is located at SPACES, Piazza Gae Aulenti 1/Torre B, where we regularly meet to collaborate and work together in person. We also love getting together and organize various retreats and meetups throughout the year to stay connected also with our fully remote teammates.

Why join us?

At indigo.ai you’ll be part of a fast-growing SaaS company where your ideas and work can turn into products used by millions. Join us and you’ll:

• Work with the most advanced AI technologies, shaping how enterprises across industries engage with their customers.
• Be part of a dynamic and passionate team, where everyone has a direct impact on company growth.
• Grow in a culture that values transparency, continuous learning, and career development, with clear paths for personal and professional progression.
• Enjoy a flexible, people-first environment, with remote-friendly policies, stunning retreats, and a strong focus on well-being.
• Contribute to our mission of reshaping how companies and people communicate worldwide.