Se sei qui, è perché sai che stiamo cercando un AI Implementation Intern per il mercato italiano.

Dal 2016, indigo.ai utilizza l'IA per migliorare l'esperienza del cliente delle aziende. Tutte le storie migliori iniziano con ottime conversazioni: le relazioni migliori, personali o professionali, sono proprio quelle in cui possiamo comunicare, ascoltarci e capirci. Tuttavia, se pensiamo al rapporto tra consumatori e aziende, questo tipo di relazione è spesso ancora un miraggio. È da questa intuizione che abbiamo scelto di aiutare le aziende a riportare la magia nella comunicazione tra aziende e utenti 🪄✨ Attraverso la nostra piattaforma di intelligenza artificiale, abbiamo automatizzato milioni di conversazioni tramite agenti di IA, migliorando le metriche aziendali di tutti i nostri clienti in qualsiasi settore.

Il nostro obiettivo è estendere questa tecnologia su scala globale. Per raggiungere questo obiettivo, abbiamo bisogno di persone brillanti e motivate, desiderose di imparare e contribuire. Stiamo cercando un intern addetto all'implementazione dell'intelligenza artificiale per supportare il nostro team nell'utilizzo pratico della nostra piattaforma e nello sviluppo di agenti conversazionali intelligenti che offrano un valore reale ai nostri clienti.

What are we looking for?

We are seeking a curious, detail-oriented, and proactive AI Implementation Intern. This is an ideal opportunity for someone finishing their studies or at the beginning of their career who wants to gain practical experience in the exciting field of applied Generative AI. You'll work directly with our proprietary low-code platform, turning client needs into functional and engaging AI agents.

This role is perfect for someone with a quantitative mindset, a knack for logical thinking, and a strong interest in how Generative AI, prompts, and AI workflows can be used to solve real-world problems - without needing to write complex code or have a computer science background. In fact, this position is not suitable for computer science or engineering profiles seeking deep algorithmic or software development work. We value creativity, precision, and user empathy over technical complexity.

We expect you to strive for excellence in everything you build, take full ownership of your work, and dive into the details to deliver the best results for our clients, all while being supported by a team of top experts every step of the way. If you're eager to learn by doing, aren't afraid to ask questions, and want to contribute to cutting-edge technology in a dynamic startup environment, this internship is for you!

Key Responsibilities:

• Conversational Flow Design: Translate customer requirements and business needs into logical, effective, and natural-sounding conversational flows for AI agents.

• Knowledge Base Preparation: Analyze customer documentation and data, identifying key information and imagining the transformations needed to make it optimally readable and usable by AI agents.

• Integration Configuration: Set up and configure API calls directly within the platform to integrate AI agents with third-party systems, enabling them to fetch information and perform actions.

You will need:

• Logical & Quantitative Aptitude: Strong analytical skills and a solid understanding of logical structures. Comfortable thinking step-by-step.
• Generative AI Passion: Demonstrable interest and hands-on experience with Generative AI, you actively experiment with prompting techniques, understand the concept of AI agents, and grasp how generative pipelines function.
• Language Proficiency: Excellent command of the Italian language (C1 level required) is crucial for crafting high-quality conversational content. Good understanding of English for technical documentation.
• Communication & Teamwork: Strong communication skills and a proactive attitude. In our startup environment, taking the responsibility to ask for help when needed and fostering connection with teammates is key.
• Precision & Commitment to Excellence: Meticulous attention to detail. Understanding that every setting and word matters in creating a high-performing AI agent.

We will really like (but they are not required):

• Programming knowledge (e.g., Python, JavaScript).
• Familiarity with Service Design principles or tools (e.g., Miro, Figma).

What do we offer?

• A young, dynamic work environment with a strong focus on employee well-being and satisfaction.
• A competitive salary commensurate with experience.
• A flexible, remote-friendly work environment.
• Access to a dedicated education budget for continued learning and growth.
• Career Development Plan, ensuring a clear path for both personal and professional growth.
• High-quality equipment provided, including a MacBook Air and an iPhone.
• Unlimited coffee
• Company retreats in stunning locations throughout the year.

Where is the work?

This position is fully remote, so there's no need to be in a specific location to do your work. That said, we have an amazing office at SPACES, Piazza Gae Aulenti 1/Torre B in Milan, available to anyone who wants to use it. We also love getting together and organize various retreats and meetups throughout the year to stay connected.

Why join us?

• Gain hands-on experience with cutting-edge Generative AI in a dynamic, supportive team environment, and build real solutions that impact clients from day one.
• Enjoy flexible work, team retreats in beautiful locations, and great opportunities to learn and kickstart your career in the AI industry.
• Work at the cutting edge of AI, collaborating with some of the brightest minds in the industry