If you are here, it is because you know that we are looking for a Senior Sales Account.
Since 2016, indigo.ai has been using AI to improve the customer experience for companies. All the best stories start with great conversations: the best relationships, whether personal or professional, are precisely those in which we can communicate, listen to each other, and understand each other. However, if we think about the relationship between consumers and companies, this kind of relationship is often still a mirage. It is from this insight that we have chosen to help companies bring the magic back to the communication between companies and users 🪄✨
Through our artificial intelligence platform, we have automated millions of conversations through AI Agents, improving the business metrics of all our clients in any industry.

Our goal is to extend this technology on a global scale. To do this, we need a Senior Sales Account to take our business development efforts to the next level.

What are we looking for?

We are looking for a Senior Sales Account to join our Sales Team.
As a Senior Sales Account, you will be responsible for the strategic management and business development of medium and large enterprise clients. Your role will require a high degree of autonomy and leadership, from creating new opportunities to managing relationships with decision-makers and closing complex deals. You will serve as a key player within the sales team, working closely with the Sales Director to support business objectives.

Key Responsibilities:

• New client acquisition: Identify and develop strategic opportunities to expand the client portfolio, focusing on medium and large enterprises.
• Key account management: Build and maintain trusted relationships with existing clients, particularly with senior executives (C-level), while identifying upselling and cross-selling opportunities.
• Complex sales cycles: Independently manage the entire sales cycle, from initial engagement to negotiation and closing high-value contracts.
• Strategic development: Collaborate with the Sales Director to identify new market opportunities, define growth strategies, and achieve revenue goals.
• Internal leadership: Share best practices with the sales team and support junior colleagues in managing complex negotiations.
• CRM management: Track all activities and opportunities using HubSpot, ensuring accurate and transparent reporting.
• Forecasting and reporting: Provide regular forecasts and updates on sales performance to the leadership team.

You will need:

• Experience: 8+ years in complex sales roles, focusing on medium and large enterprises (preferably SaaS, AI, or CRM).
• Proven success: Demonstrated track record of meeting and exceeding sales targets, including closing high-value contracts.
• C-level engagement: Ability to communicate and negotiate effectively with executives and decision-makers.
• Autonomy and leadership: Strong ability to work independently and manage key accounts strategically.
• Communication skills: Excellent written and verbal communication skills in both Italian and English (B2 level or higher).
• Passion for technology: Deep understanding of artificial intelligence, SaaS solutions, or customer engagement technologies.
• Strategic thinking: Ability to analyze the market, identify new opportunities, and contribute to the definition of commercial strategies.

We will really like (but they are not required):

• Prior experience in scaling sales for a fast-growing tech company.

What do we offer?

• A young, dynamic work environment with a strong focus on employee well-being and satisfaction.
• A competitive salary commensurate with experience.
• A flexible, remote-friendly work environment.
• Access to a dedicated education budget for continued learning and growth.
• Career Development Plan, ensuring a clear path for both personal and professional growth.
• High-quality equipment provided, including a MacBook Air and an iPhone.
• Unlimited coffee and multiple company retreats in stunning locations throughout the year.

Where is the work?

This position follows a hybrid work model, combining days working from home with days spent in the office. Our Milan office is located at SPACES, Piazza Gae Aulenti 1/Torre B, where we regularly meet to collaborate and work together in person. We also love getting together and organize various retreats and meetups throughout the year to stay connected also with our fully remote teammates.